NDIS FAQs

Yes, you have the flexibility to switch providers if you feel another provider better suits your needs. The NDIS is designed to give participants choice and control.
Including your family is not mandatory, but it can be beneficial. Family members can offer valuable insights about your needs and goals, but the decision is entirely up to you.
It’s a good idea to have a rough outline or a list of goals before consulting. This can help streamline discussions and ensure that your priorities are addressed, though providers can also guide you through the planning process.
NDIS funds are administered based on your chosen plan management option. This could be through the NDIA (Agency-managed), a Plan Manager, or Self-management, where you or a nominee handle the funds.
The NDIS covers the costs of reasonable and necessary support. However, you might be expected to pay for daily living expenses that are not related to your disability, just as anyone else would.
NDIS provides funding for “reasonable and necessary” supports that relate directly to your disability and help you achieve your goals. It doesn’t cover day-to-day living costs or things unrelated to your disability.

NDIS covers a range of services like personal care assistance, access to community activities, work and study-related aids, home modifications, and therapy services, among others.

Typically, if you are over 65 and haven’t accessed NDIS support before, you may be eligible for assistance through the aged care system instead. However, if you were already an NDIS participant before turning 65, you can continue under the NDIS.

Yes, even if you don’t qualify for NDIS, you can access other community and health services. Discussing your needs with a local service provider or contacting the Local Area Coordinator for guidance on available services is a good idea.